Rider Profile – Big Red Connect

Contact

Your Name

Mobile Number

This must match the number you text from.

If you want Push updates, add Big Red Connect to your Home Screen, then open the app icon.

How to enable

Notifications

Choose how you want ride status updates. If unsure, choose Both.

Both (SMS + Push)

Most reliable — push + text backup.

Text messages (SMS)

Texts only. No push notifications.

Push notifications

Push preferred. SMS may still be used if push fails.

Home & Access

Home / Usual Pickup

Gate Code / Access Notes

Driver Notes (Private)